Frequently Asked Questions - Buyers

General

What kind of content do you sell at Contentgather?

We sell a variety of content such as articles, blog posts, product reviews, and press releases for you to use on your website. We offer our content primarily through two different means: Pre-written Content or Custom Content.


Pre-written Content consists of articles that our writers have created and listed at Contentgather on many different subjects and are selling as-is for a set price. Each of these articles has been reviewed by a Contentgather editor and deemed to be valuable and 100% unique (Copyscape verified). This content is ready for you to purchase and utilize immediately. You can find our pre-written content in the Marketplace.


Custom Content is available to you via the option of creating a Custom Job at Contentgather. With a Custom Job, you can outline specifically what kind and how much content you need, and then our qualified writers will be able to review your listing and claim the job if they are the right fit. At that point, you will be given a direct line of communication with the writer(s) so that you can work towards exactly what you need. You can get started with our custom content writing services here.

What kind of quality can I expect at Contentgather?

We hold our writers to high standards at Contentgather, and we place a very heavy emphasis on more than just grammar alone. Some content writing services place heavy importance on grammar but do not pay much attention to the content itself or the value that it delivers. Regardless of how perfect the grammar is, if the words do not deliver value or make their purpose clear, then your readers may very well consider the content useless, and so will we. All content offered by Contentgather has been reviewed by a qualified editor and deemed to contain both a high level of grammar and meaningful information. Please do realize that we do not require perfect grammar or excellent value in all of the content that we offer. We do not feel that your readers expect perfection, and by making some compromises, we are able to deliver content at prices that you can afford.

Pre-written / Marketplace Content

How is the price determined for Marketplace articles?

The writer of each article chooses how much to charge for that article, on a per-word basis. Writers are allowed to charge whatever they would like, up to a certain maximum based on their overall rating. Contentgather staff does not decide on a price or intervene when a writer selects a price. That price is determined solely by the writer.

What does the "Staff Rating" mean next to Marketplace articles?

Every article listed in the Marketplace has been reviewed by a Contentgather editor for uniqueness, grammar, content, and overall style or delivery. The editor will assign the article a rating on a scale of 1-10, 1 being the lowest and 10 being the highest. Higher ratings mean better articles. Low ratings do not suggest that the article is poor, as we do feel that all articles in our Marketplace deliver value. We would never sell you an article that we did not feel delivered value.

Each approved article is assigned a rating by the Contentgather editor who reviewed it. This rating is on a scale of 1-10 and is visible next to the aricle before purchase, giving you an indication of what level of quality to expect before purchasing. Here is a general guide to what to expect out of our Staff Ratings:

  • 1 - 3 rating: The article may contain numerous grammatical mistakes and below average content, or substance, however we do still feel that the article delivers value.
  • 4 - 6 rating: This may contain a few obvious grammatical mistakes, and the content of the article itself will be fairly beneficial.
  • 7 - 9 rating: Few grammatical mistakes and likely to contain very valuable and/or unique information.
  • 10 rating: This is reserved for only the best articles. You should expect to see very few, if any, grammatical mistakes, and the content inside of the article has been deemed to be excellent

The Staff Rating is designed to remove uncertainty before purchase and also help you understand why some articles, containing seemingly similar content, may be priced differently than others.

Custom Jobs / Custom Content Requests

What is a "Custom Job"?

When you are unable to find a pre-written article that fulfills your need in our Marketplace, you always have the option of submitting a Custom Job. A Custom Job provides the ability for you to describe exactly kind of content you need while specifying the price and writer talent/expertise that you desire as well. Your Custom Job is then sent to all eligible writers for any to pick up and deliver to you privately.

How does the Custom Job Process work?
  • First, you submit your requirements here
  • Eligible writers are notified, and each may claim 1 article at a time
  • Once claimed, a writer has 8 hours to submit the article before that opening is returned to other writers
  • You are given 72 hours to review each submission and either Approve, Reject, or request that changes be made. You will have an open and direct line of communication with the writer from start to completion.
  • Once you Approve or Reject the article, both you and the writer will be given the opportunity to rate each other based on your experience and work ethic
  • If you are not satisifed with what you receive, you can reject the article, and you will not be required to pay for it
What is your turnaround time for Custom Jobs?
Most Custom Job requests are complete and returned to the buyer within 24-48 hours. Turnaround time for a custom writing job largely depends on the complexity & requirements of the job and the pay being offered. More complex or restrictive requirements may extend turnaround time. Lower pay may as well. If, however, your requirements do fit the pay being offered, turnaround time is often very fast. We provide turnaround estimations for you when you submit your request, based on your criteria.
If I see a writer that I like, can I hire that writer directly?
Yes. You may send a Direct Hire offer to any of our writers by clicking the "Hire Me" button on their profile page to send them an exclusive offer.
I don't have time to manage a job request. Can you handle that for me?

We do offer a fully-managed content writing and delivery service at Contentgather for large or complex projects. We will gather your requirements and send you a project plan and quote. If you accept, we will send you an invoice and being work as soon as you send payment. We will work with our writers to produce your content and then send directly to you via email as it is ready. Please contact us to get started.

Usage Rights & Licensing

Is the content that you sell here unique, or has it been published elsewhere?

All content available at Contentgather has been verified unique via Copyscape and other means. It is made very clear to our writers that any content listed on our website must be 100% unique and not available for sale elsewhere. Having said that, there still remains the possbility that our processes fail to detect copied content. If you believe that this is the case, please let us know immediately.

What rights do I have to content that I purchase?

You retain full and complete ownership rights to any content that you purchase at Contentgather. This includes permission to redistribute, modify, or even claim as your own by labeling yourself (or another writer), as the author. The original writer may not use the article in any way, which includes redistributing, publishing, or displaying in a personal portfolio.

Where can I download the content that I purchase?

After you log into your Contentgather account, you will find all purchases on the left-hand side of your Dashboard under the heading "My Articles".

Payment Terms

What methods of payment do you accept?

PayPal, Visa, MasterCard, Discover, and American Express

Will I be charged any fees for purchases?

Any purchase less than $10 will incur a $0.50 fee. Purchases greater than $10 incur no fee.

Can I receive a refund if I am unhappy with the content that I receive?

For Custom Jobs, you only pay for content once you are satisfied with it. If our writer fails to deliver what you are looking for, you are given the opportunity to reject the article, and you will not be required to pay for anything.


For pre-written articles purchased in the Marketplace, refunds are not available. All Marketplace articles have been reviewed by a Contentgather editor on staff, and the article has been deemed unique and valuable. If, however, you are disappointed with what you receive, please do let us know, because we do want to hear from you and see if there is anything that we can do to make things better. Do understand that as soon as you complete your purchase, the content is immediately available to you in full, and it would not be fair to our writers to release their content to others and then not issue payment once the buyer has had an opportunity to review the content in full. At that point, the buyer is in possession of the content, and there is no way for the writer to ensure that it will not be released or utilized elsewhere.